This is why we don’t ship prototypes

Patrick Thornton
The Startup
Published in
3 min readApr 17, 2019

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Spoiler alert: Mark Gurman is not the only person with a broken Samsung Galaxy Fold.

The Samsung Galaxy Fold isn’t even out yet and it is already breaking in droves.

The idea for folding computing devices has merit that should be explored. But — BUT — ideas are cheap. Execution is expensive.

Samsung is learning this the hard way.

Samsung is rushing out early tech with a bad implementation. This is a great way to sour the market on…

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Patrick Thornton
The Startup

Vice President, UX at Gartner Digital Markets. Building a better-designed world.