If I die in this room please blame the designer

There is no such thing as human error — only design error.

Patrick Thornton
UX Collective
Published in
2 min readJan 31, 2020

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A phone booth room in an office that has a door design that leads people to get trapped into the room.

This door is a masterclass in design error. It is so poorly designed that people felt the need to make a sign that explains not only how to use it but also how to get help if you get trapped. Instructions on how to save your life are typically not associated with good product design.

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Vice President, UX at Gartner Digital Markets. Building a better-designed world.